Position & Client Overview:

A large laboratory organization with locations all over the country is looking for a Dialysis Field Coordinator to oversee and travel to their various locations and educate about dialysis lab testing.

Job Summary:

Responsible for the management and administrative functions for the laboratory. Responsible for policy development and implementation, regulatory compliance and quality assurance. Supervision is exercised over laboratory supervisors, clinical staff and support staff.

This position will cover a wide territory and requires travel often within 2-3 hour range of the home location. Mileage is reimbursed as well as lodging accommodations as needed

Key Responsibilities

• Train and educate dialysis clinic staff on laboratory procedures, applications, and best practices through quarterly on-site visits and remote support across assigned territory
• Serve a primary clinical liaison between dialysis facilities and laboratory services, responding to inquiries, troubleshooting aberrant results, and ensuring seamless account integration
• Review specimen condition reports and create a corrective action plan for receptive clinics to ensure improvement on specimen quality and integrity
• Conduct facility assessments and deliver comprehensive reports documenting client interactions, training needs, and service quality feedback within established timelines
• Contribute to developing and maintaining relevant educational materials including training tools, newsletters, and resources that support continuous quality improvement initiatives
• Provide technical and clinical support via phone and in-person to address client needs, resolve procedural issues, and promote comprehensive laboratory services
• Drive operational excellence by identifying cost reduction opportunities, suggesting process improvements, and managing territory activities within allocated budget parameters

Skills:

• Energetic and motivated personality with a strong work ethic
• Must possess excellent customer service skills and ability to follow through
• Ability to train face to face and in virtual setting classes
• Excellent time management skills required 
• Demonstrate analytical ability and judgment 
• Excellent leadership skills (written, verbal communication, organization and interpersonal)
• Must have valid drivers license; with proof of insurance for your own vehicle

Education, Certification, & Experience:

• Must have 3-5+ years of dialysis/nephrology experience in a licensed positions such as RN or dietitian 
• Must have prior educator/training experience
• Bachelor's degree in biology

Must be legally authorized to work in the US without sponsorship.

HealthCare Connections, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, disability, pregnancy, protected veteran status, sexual orientation, gender identity, genetic information or other protected status pursuant to law. #IND