Customer Service Laboratory, Bench Technologist, All Shifts | Permanent |

Position & Client Overview:

A large and prestigious healthcare system located in the heart of beautiful Nashville is looking for several medical technologists to work at their busy and high-volume level one trauma hospital. All shifts are available.

These roles are based in the lab, not on the bench. They offer support to the bench staff and handle clinical phone calls. Responsibilities include delivering results to providers, investigating issues, and uploading reports to patient charts. The position requires a customer service mindset, a positive attitude, strong work ethic, patience, and the ability to troubleshoot specimen-related issues. Proficiency with Microsoft Office, Teams, email, and learning new digital processes is essential. 

Salary Range: $50,000 to $85,000

These positions include a $5,000-10,000 sign-on bonus as well as a comprehensive benefits package. Benefits include health, vision, dental as well as PTO, employer-paid life insurance, retirement plan, disability, on-campus child care, tuition assistance and pet insurance. 

Nashville, often referred to as “Music City,” boasts a vibrant live music scene that resonates from honky-tonks on Broadway to renowned concert venues. Talented artists spanning various genres grace the stages, creating a haven for music enthusiasts. Beyond music, the city exudes Southern hospitality, with warm and friendly locals welcoming visitors with open arms. Whether you’re exploring historic landmarks or indulging in mouthwatering Southern comfort food, Nashville feels like home. The culinary scene is a sensory delight, featuring hot chicken, gourmet cuisine, and other delectable treats. Visitors can wander through iconic sites like the Ryman Auditorium, marvel at the grandeur of the Parthenon, and immerse themselves in the history of Belle Meade Plantation. For outdoor enthusiasts, picturesque parks, scenic trails, and breathtaking views from the John Seigenthaler Pedestrian Bridge await. The Cumberland River adds to Nashville’s natural charm. Whether you’re a music lover, a foodie, or simply seeking a charming getaway, Nashville beckons with its magic. 

Consider joining the team at this large academic medical center to experience Music City while advancing your career in medical technology.

Job Summary:

Discover the presence or absence of disease and provide data that help physicians determine the best treatment for the patient. Specialty areas of laboratory medicine include clinical chemistry, hematology, transfusion services, clinical immunology, clinical microbiology, serology and the emerging field of molecular diagnostics.


Skill Requirements:

  • Calibrate, operate, troubleshoot and maintain the equipment
  • Dexterity and good eye-hand coordination are required to collect and prepare specimens
  • Lab safety and infection prevention is of paramount importance


Responsibilities may include but not be limited to:

  • Performing testing in any and/or all of the following areas of the lab: clinical chemistry, hematology, transfusion services (blood bank), clinical immunology, clinical microbiology, serology, and the emerging field of molecular diagnostics.
  • Matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; Maintaining quality results verify and equipment function, troubleshooting, calibrating equipment and monitoring quality control measures and protocols
  • Participating in staff training and educational opportunities; Identifying and communicating abnormal patient conditions reports mandated information to the public health department or other designated officials
  • Contributing to a safe and secure environment, following established standards and procedures; complying with legal regulations
  • Maintaining patient confidence by keeping laboratory information confidential


Education, Certification, & Experience:

  • Bachelor's degree in science
  • MLS(ASCP) or MLT(ASCP) or equivalent
  • Tennessee license
  • New grads encouraged to apply
  • Two (2) years experience

Must be legally authorized to work in the US without sponsorship.

HealthCare Connections, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, disability, pregnancy, protected veteran status, sexual orientation, gender identity, genetic information or other protected status pursuant to law. #IND

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